1. Reviews should come from a real experience

Only review a campsite you personally visited or attempted to visit. Describe what happened, when it happened, and the details that would help another camper. Do not submit reviews in exchange for money, discounts, gifts, or pressure without clearly disclosing that relationship.

2. Keep it relevant and fair

• Focus on the campsite, facilities, access, service, environment, and your stay.
• Distinguish facts from your opinion and avoid exaggeration.
• Do not coordinate ratings or submit multiple reviews for the same experience.
• Operators, staff, competitors, and close associates must disclose their relationship and must not pose as independent campers.

3. Content we do not allow

• Threats, harassment, hate, graphic content, or encouragement of unsafe or illegal conduct.
• Personal data such as private phone numbers, email addresses, identity numbers, payment details, or a person’s precise location.
• Knowingly false allegations, impersonation, extortion, or content submitted to punish someone.
• Advertising, affiliate links, repetitive promotions, unrelated material, malware, or automated submissions.
• Content that infringes copyright, privacy, confidentiality, or other rights.

4. Photos and descriptions

Only submit material you own or are authorised to use. Listing and camper-review photos should accurately represent the campsite and your experience. Material edits, stock imagery, and old photos must not be presented in a misleading way. Do not include identifiable people without an appropriate basis to publish their image, and remove location or other sensitive metadata before uploading.

5. Moderation

Xplore.my may hold, edit for formatting or privacy, reject, hide, or remove contributions that breach these guidelines or create legal, safety, or integrity concerns. We may ask for evidence of a visit. Moderation is not an endorsement of a review’s accuracy.

We may give an operator a fair opportunity to flag a review, but operators cannot remove a review merely because it is negative. We may preserve records needed to investigate abuse or resolve disputes.

6. Reporting and appeals

Use the correction or reporting option on the relevant listing, or contact xploreoutdoormy@gmail.com. Identify the content, explain the concern, and include supporting information. If your content was removed, you may ask us to reconsider it; a new review is not guaranteed.