1. Who we are and acceptance

Xplore.my is operated by Escabee Sdn. Bhd. (“Xplore.my”, “we”, “us”, or “our”). By accessing or using Xplore.my, you agree to these Terms of Use and any additional rules that apply to a feature you use. If you do not agree, do not use the service.

You must be at least 18 years old to create an account, submit a booking notification request, claim a listing, or enter into a transaction through a linked service.

2. Directory and information service

Xplore.my is a campsite discovery, directory, community-review, and operator-listing service. Listings may be compiled from public sources, operators, Escabee.com, legacy records, and camper contributions. Information can become outdated or contain errors. Verification labels describe a particular verification step and are not a guarantee of safety, quality, legality, or suitability.

You are responsible for checking information that is important to your trip, including road access, weather, opening status, facilities, restrictions, risks, prices, and emergency arrangements.

3. Bookings and third-party services

Xplore.my does not itself create, accept, or confirm a campsite reservation. A link to Escabee.com or another website takes you to a separate service. Its displayed price, availability, booking confirmation, payment, cancellation, refund, and privacy terms apply to activity completed there.

A booking-interest click, notification request, enquiry, or operator-dashboard count is not a reservation, does not hold inventory, and does not guarantee that online booking will become available.

4. Accounts and listing claims

You must provide accurate information, protect your account, and promptly report suspected misuse. We may request evidence to verify a listing claim or account authority. Campsite representatives are also bound by the Campsite Operator Terms.

5. Reviews, corrections, and other contributions

You retain ownership of content you submit. You grant Escabee Sdn. Bhd. a non-exclusive, worldwide, royalty-free licence to host, copy, format, adapt for display, publish, distribute, and moderate that content for operating, improving, and promoting Xplore.my. This licence continues for published or archived copies unless the content is deleted and no legal or operational reason requires its retention.

You confirm that your contribution is accurate to the best of your knowledge, is lawful, does not violate another person’s rights, and follows our Listing & Review Guidelines. We may moderate, label, refuse, or remove content, but are not obliged to pre-screen every submission.

6. Acceptable use

You must not misuse Xplore.my. Prohibited conduct includes unauthorised access; interference with security or availability; scraping at a scale that burdens the service; automated spam; impersonation; fraudulent listing claims; manipulation of reviews or demand counts; malware; harvesting personal data; and using the service to violate law or another person’s rights.

7. Intellectual property

The Xplore.my name, site design, software, original editorial material, and compilation are owned by or licensed to Escabee Sdn. Bhd. Except where law permits, you may not copy, commercialise, reverse engineer, or create a misleading replica of the service without written permission. Campsite names, logos, and submitted materials may belong to their respective owners.

8. Availability, warranties, and responsibility

We aim to provide a useful and reliable directory, but Xplore.my is provided on an “as available” basis. To the extent permitted by law, we do not promise uninterrupted access or guarantee the accuracy, completeness, safety, quality, or availability of a campsite or third-party service.

To the extent permitted by law, Escabee Sdn. Bhd. is not liable for indirect or consequential loss arising from reliance on directory information, a campsite experience, user content, or a third-party booking service. Nothing in these terms excludes liability or rights that cannot lawfully be excluded, including applicable consumer rights.

9. Suspension and termination

We may restrict access, suspend an account, reject a claim, or remove content where reasonably necessary to protect users, investigate misuse, resolve a dispute, comply with law, or maintain service integrity. You may stop using the service at any time and may request account closure subject to necessary retention.

10. Changes

We may change the service and these terms. Material changes will be reflected by a new date above and, where appropriate, an additional notice. Continued use after an updated version takes effect means the updated terms apply.

11. Governing law and contact

These terms are governed by the laws of Malaysia. Disputes are subject to the jurisdiction of the Malaysian courts, without limiting any non-excludable consumer remedy. Questions may be sent to xploreoutdoormy@gmail.com.